Executives at Time Warner Cable (NYSE: TWC), Comcast (Nasdaq: CMCSA) and privately-held Cox Communications have taken their customers for granted for far too long.
Even as consumer income has barely kept up with inflation in recent years, cable bills soar ever higher. Here in upstate New York, Time Warner gets $130 from me every month so I can get high-speed Internet access, a DVR and far more channels than I ever bother to watch. I have long vowed to cut the cord, as soon as it was practical.
That day is finally here. Technologies are rolling out that will expand consumer's choices.